Terms & Conditions
Therapies are subject to availability & change. Aromatherapy and Hot Stone Massages incur an additional surcharge of £5 per session. From time to time additional therapies may be included in the pass. You can book as many additional sessions as you like at the member discounted rate of £45 per session.
No Long Term Contracts or Minimum Terms
Usage of the pass entails a monthly recurring charge, paid in advance, which occurs on the 1st of every month. There are no fixed contracts or minimum terms. You may cancel your pass at any time. To cancel, simply send an email to firstname.lastname@example.org at least 15 days prior to your next direct debit being taken. Any unused sessions would need to be utilized before the end of the notice month and cannot be redeemed for cash, refunded or transferred. The clinic maintains the right to withdraw the pass.
*Sharing Your Pass
For an additional £10 a month you can share your Stepping Stones Pass with a designated person (family member, partner, friend, colleague etc.). The full name and contact details for the designated person must be provided by the main pass holder (by whom the Direct Debit is paid). There may only be one designated person per pass. The designated person can only be amended once every 3 months.
Unused Sessions & Gifting
As long as your pass remains active, you can roll over up to 2 unused sessions per year, with a maximum of 1 session rolling over at any one time. Unused sessions can be split to pay for half hour sessions (e.g. you can book a 1½ hour session instead of your usual 1 hour session). You may also gift one of your sessions per year to anyone you wish. A member’s year commences from the day of their initial purchase.
Earn Free Sessions & Upgrades
Refer a friend to the Stepping Stones Pass to earn free sessions - If they sign up to the pass within your first 30 days, you’ll receive a free 1 hour massage on us! After your first 30 days, you’ll receive a ½-hour upgrade for every referred friend who signs up to the pass. That’s not all - every year that you complete, you get a free 1 hour massage!
Freezing Your Pass
There may be times when you would like to freeze your pass due to extenuating circumstances, such as extended illness, holidays or temporary relocation. Pass holders may not use his/her
pass benefits or accrued services (rollovers, gifting etc.) for the duration of the freeze period. You may freeze your pass for a maximum of 2 months a year, after which the pass will automatically recommence. To freeze your pass, send an email to email@example.com at least 15 days prior to your next direct debit.
With The Stepping Stones Pass you not only get a 10% discount on the purchase of our Stepping Stones NHC Gift Cards but also discounts in other local businesses & restaurants such as exclusive rates at Little Stepping Stones Day Nurseries.